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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What is the quality of your hair?
We offer a selection of both virgin and raw hair, which each product clearly labeled so you know exactly what you’re purchasing. Our hair is carefully selected for quality, longevity, and versatility.
Both our virgin and raw hair can be washed, curled, straightened, and colored while maintaining its softness and overall quality with proper care. Our hair holds curls beautifully and experiences minimal to no shedding.
With proper maintained, your hair can. Be reused and enjoyed for an extended period of time.
When will I get my order?
All orders are processed within 5-10 business days. Once processing is complete, your order will be shipped and typically arrive within 1-3 business days, depending on your location and the shipping carrier.
Please keep in mind that processing time and shipping time are separate. Once your order has shipped, you will receive tracking information so you can follow your package’s journey.
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